PRIVACY Policy
LAST UPDATED: November 27, 2024
By providing clear, comprehensive information on how personal data is collected, used, and protected, this policy helps ensure transparency and builds trust with our stakeholders.
Introduction
This Privacy Policy outlines Heart Soul Strength's commitment to protecting the privacy and personal information of our donors, volunteers, and other stakeholders. We understand the importance of privacy and are committed to managing personal information responsibly and in compliance with applicable data protection laws.
Information Collected
Heart Soul Strength collects various types of personal information to enhance our services and fulfill our mission effectively. This includes:
- Contact Details: Such as name, address, email, and telephone number.
- Payment Information: Credit card or bank details used for donations. Note: This information is not stored by us if processed through third-party payment processors.
- Demographic Information: Information such as age, education, and gender that helps us tailor our programs.
- Service-Related Information: Details regarding event attendance and program participation.
- Voluntary Information: Any additional information provided voluntarily by individuals through surveys, feedback forms, or other means.
Methods of Collection
We collect information through various means, including:
- Website Forms: For donations, registrations, or newsletter sign-ups.
- Email Communications: When you contact us or respond to our emails.
- Event Registrations and Donations: Both online and offline.
- Direct Interactions: During programs, events, or personal communications.
Use of Information
The collected information is utilized in several ways:
- Donation Processing: To process your donations and issue receipts.
- Communication: To inform you about upcoming events, campaigns, and services.
- Service Improvement: To enhance our programs and services.
- Record Keeping: For internal administration and compliance with our operational policies.
- Legal Compliance: To fulfill our legal obligations under applicable laws.
Disclosure of Information
We may share information with third parties under the following circumstances:
- Service Providers: To manage operations, such as payment processing and email services.
- Legal Requirements: When required by law or to protect our legal rights.
- Internal Sharing: Within Heart Soul Strength to facilitate our programs and services.
Data Protection
Heart Soul Strength employs robust security measures to protect your personal information:
- Physical and Electronic Safeguards: To prevent unauthorized access.
- Managerial Procedures: To ensure correct use and disclosure of information.
Third-Party Services
We engage with third-party service providers who comply with our privacy standards:
- Payment Processors: To handle donation transactions securely.
- Email Service Providers: To manage communications efficiently.
Cookies and Tracking Technologies
Our website uses cookies and similar technologies to enhance user experience and analyze site usage:
- Cookies: To remember user preferences and compile aggregate data about site traffic.
- Analytics: To improve website functionality and service delivery.
User Rights
Individuals have rights over their personal information, including:
- Access and Correction: To review and update your personal information.
- Deletion: To request the deletion of your personal information.
- Restriction: To limit how we use your personal information.
Changes to the Privacy Policy
This policy may be updated periodically. We encourage stakeholders to review this policy regularly to stay informed of any changes.
Contact Information
For any questions or concerns regarding our privacy practices, please contact us at:
Email: [email protected]
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